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Topic: National PoliticsThe new items published under this topic are as follows.
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The following excerpts are from a diary posted on DailyKos by "Sterling Newberry":
[...] In the wake of September 11th, Americans pulled together to face the crisis, and willingly set their personal interests aside to meet the dangers we faced then. I am going to ask them to do the same now, so that a temporary disruption does not grow out of proportion. I ask all Americans to act out of restraint and be mindful of what they use, so that there will be enough to support the vital reconstruction effort that we are about to embark upon. [...]
Given the near-universal panning of President Bush's initial speech to the nation addressing Hurricane Katrina, it is amazing how much more we could have had under different leadership.
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Yesterday, my car broke down just after getting an accident repair job. I initially thought the breakdown was related to the accident, so I had the car towed back to the shop. I was pretty upset, and was ready to blame the repair shop. (Sitting on I-25 in T-REX during morning rush hour probably didn't help my mood...) Upon arrival at the shop, the staff showed immediate concern that they hadn't done the job right, and went out to take a look. As it turns out, the breakdown was my fault - lack of maintenance. Nonetheless, the shop - which was unable to do the repair - referred me to a small mechanic's shop frequented by the shop owner, towed my car over there for free, and gave me a ride to my workplace, which was a considerable distance away. For all the service they provided - for a problem that wasn't even theirs - they gained a repeat customer with work pending available cash.
That got me thinking: how much money are many companies losing because they don't go the extra mile to account for "intangible" benefits. And further, how much are we losing as a country and a world civilization for the same reasons? After the break, I'll pose some specific questions and examples...
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